Return and Refund Policy
- Return requests must be submitted within the return period(s) listed below:
- Original Artwork: seven (7) calendar days from the date of delivery
- Open Edition Prints: thirty (30) calendar days from the date of delivery
- Return requests received outside the stated return period(s) will not be accepted
- Return shipments must be arranged through Mwangolo Sanga Fine Art Photography and shipped in their original packaging (including all accompanying certificates received with the order)
- Customers are responsible for return shipping costs unless otherwise stated
- Refunds will be processed back to the original form of payment once the artist receives the artwork
- All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD
- Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns
- Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase
Got more questions, or Want To Start A refund? Please Submit it Here